Facilities

Wheelchair users will be directed to an area in the stalls to the house-left side of the stage. Please also be aware that there are three steps to a raised area at the rear of the auditorium. 

We are a historic building and our smaller venue, The Loft, is non-accessible for wheelchair users and unfortunately we do not have a lift to this room or the balcony of the main room auditorium. The Loft is on an upper level, accessible by steps (approx 30). 

If you would like to come and see any area of venue during office hours, we’d be more than happy to show you around.

Just so you know, e-cigarettes and vapes are not permitted, please see our FAQs for details.

There aren't any lowered areas at our bars, unfortunately  but there are two bars in the stalls, one of which is very close to the area for wheelchair users and our bar staff will be happy to assist you. We have additional bars upstairs, one on the balcony and another in The Loft, in The Loft and our staff will be happy to help you with any service you may need. 

Our box office unfortunately doesn't have a lowered counter or induction loop, so we ask that you speak to our staff upon arrival will happily assist you. All ticket orders will be processed in advance and advised prior to the show, so please bring all your booking information with you. 

Please let any staff members know if you need assistance for our cloakroom facilities when you arrive and they can help you, as it is on the upper level. 

On ground level, towards the main entrance, there's an accessible toilet controlled by a RADAR key which staff will provide access to if needed. Other toilets are available inside the main auditorium and the upper level in the Loft towards the rear if that's where you are. Wheelchair users will be shown the best route by our staff upon arrival and which door to use from the main auditorium, as it's easier to use a side exit and re-enter through an alternative entrance. 

We have a medics room at ground level, if you require any assistance or a private area at any point, please just speak to a member of our staff. Any particular requirements can of course be asked in advance. Just get in touch.

If there is merchandise for sale, it is usually found in the auditorium, positioned house right. It's level access and if you need any assistance, please just speak to any of our staff.